Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
8.0
Location
7.0
Service
7.8
Dining
7.2
Guest reviews
7.4/10
based on 6 reviews
9.1
9.1/10 based on 1861 reviews
Nick
United States,
January
2024
8.4/10
My stay at this hotel was truly remarkable. The rooms were very big and finally provided a comfortable bed with a magical view. The room service was exceptional, and the housekeeping staff was extremely clean and nice to us. Despite rejecting the initial room offered, the staff were accommodating and friendly throughout our stay.
Rooms
9.0
The room was spacious and offered a comfortable bed with a magical view. Room service and housekeeping were outstanding.
Service
8.0
The service at this hotel was top-notch. Emircan and Dolnnay stood out for their friendliness and attentiveness to our needs. The staff at the breakfast bar were focused on customer satisfaction.
Location
7.0
The location, although a little far from the city center, was conveniently near the airport. The concierge, MrEmre, was a true gentleman and provided helpful assistance.
Dining
9.0
The dining experience was fantastic, with delicious and fresh options. Special thanks to the staff at the hot station for their great service.
Facilities
9.0
The hotel offered great facilities for a comfortable stay, including room service, laundry, and valet parking.
Harry
United Kingdom,
September
2023
7.2/10
I had a lovely stay at the hotel, with clean and relaxing rooms on a higher floor offering a perfect view of Istanbul. The service was top-notch, though a bit slow during check-in and check-out. The location was convenient for business travelers in the area or those with a car, but a bit far from major tourist attractions. The dining options were varied, yet some choices lacked creativity. Overall, a comfortable and welcoming hotel with some room for improvement.
Rooms
8.0
The rooms were very nice, clean, and relaxing, furnished to a high standard.
Service
7.0
The staff was friendly, helpful, and welcoming, especially Aysil at guest relations and Alp at reception.
Location
6.0
The hotel is well-suited for business visitors or travelers with a car, close to a major shopping mall and the new airport.
Dining
7.0
The dining experience offered a nice assortment of options, though some choices were routine.
Facilities
8.0
The hotel offers a good range of facilities for a comfortable stay.
Michael
United Kingdom,
July
2023
7.0/10
The hotel offers amazing rooms that are comfortable and come with great facilities, but there were a few hiccups such as wrong restaurant orders and delays in room readiness. The service was top-notch with kind and helpful staff like Mr Ozam, Cirin, and Aysel. The location, though a bit far from central Istanbul and shopping areas, features a hamam, sauna, and an 'adventure shower. ' The dining options could have been improved with more food selections. Overall, a quality deal with room for enhancements.
Rooms
8.0
The rooms were amazing and so comfortable with amazing facilities.
Service
9.0
The staff were super friendly and helpful, providing excellent service.
Location
7.0
The location is a little bit far from the central areas and shopping malls but is 30 minutes from Istanbul airport.
Dining
6.0
The dining experience could have had more selections of food but was still enjoyable.
Facilities
5.0
The hotel facilities were below par compared to expectations.
Joseph
United Kingdom,
July
2023
6.8/10
The hotel's location is a bit far from the city center, but it's close to the international Ataturk Airport. The rooms are spacious and luxurious, but cleanliness could be improved. The service is average and could benefit from better English and Arabic skills. The dining options are limited but the grilled meat is a standout. The facilities are decent overall.
Rooms
7.0
The rooms are large and luxurious but cleanliness could be better.
Service
6.0
The service is average and could be improved with better language skills.
Location
6.0
The hotel is located near the international Ataturk Airport but is far from the city center.
Dining
7.0
The dining options are limited, but the grilled meat is a highlight.
Facilities
8.0
The facilities are decent overall.
Allen
United States,
May
2023
8.2/10
I arrived at our hotel room at 8:00 am expecting a clean and comfortable stay. The room was well-furnished and cozy, although there were traces of cigarettes and even cigarette butt marks on the carpet, which was a downside. The temperature inside the room was a bit high at 27 degrees, but overall, the room provided a high and comfortable standard.
Rooms
8.0
The room was well-furnished and cozy, although there were traces of cigarettes and even cigarette butt marks on the carpet.
Service
9.0
The hospitality of the staff was exceptional and contributed to a great image of the hotel's service. From room service to valet parking, the staff excelled in their efforts.
Location
9.0
The hotel's location was very convenient, being very close to Ataturk airport and Mall of Istanbul. It was easy to access everywhere from the hotel, making it a strategic spot for travelers.
Dining
7.0
The dining experience was good, considering the food culture of the country. The warm dishes were enjoyable, but compared to other Turkish hotels, there is room for improvement in the variety and quality of the meals.
Facilities
8.0
The overall amenities provided a comfortable stay.
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